Refund policy
Last updated: October 11, 2026
Started plans
Once a plan has started, it is not refunded even if unused time remains. Before paying, check how the results look with your own IP on the home page.
Service outages
If an outage on our side kept you from using the service for a long time, tell us through Support. After checking, we add that time to your plan.
Wrong amount sent
If you sent a different amount from the one shown, or sent it after the deadline, tell us through Support. We will check and sort it out.
Wrong network
Funds sent as a token other than TRC-20 USDT, or on another network, cannot be recovered.